Dubai
Port and Customs
Vision
and Leadership
We will be a recognized
model of excellence,
challenging traditional
boundaries, seizing
opportunities, setting
the standard to become
a renowned world leader
in providing innovative
Customs services.
Providing world class
services.
Mission
Statement
Our mission is
to excel in serving
Dubai by delivering
Customs services of
the highest and uncompromising
quality and value.
WE
ARE COMMITTED
to protect Dubai’s
revenue by going beyond
and above assessing
and collecting duties
and fees. We will
control, regulate
and facilitate the
movement of commodities
between Dubai and
other nations. We
will seek new channel
streams of revenues
depending on innovative
and creative service
endeavours.
WE
ARE COMMITTED
to provide the highest
quality of services
to our customers.
We will exceed our
customers’ expectations
by providing friendly,
courteous, knowledgeable
and prompt service
in all areas of our
operations. Through
system-wide continuous
improvement in the
quality of everything
we do, we will strengthen
our leadership position.
Innovation, technology
and creativity are
essential catalysts
for our competitive
advantage.
WE
ARE COMMITTED
to emphasise the importance
of our employees by
providing an environment
where people realise
their full potential,
where they feel good
about their work,
are challenged and
well trained, and
are able to grow both
professionally and
personally, thereby
maximising their contributions.
We seek productivity
through participation,
teamwork and accountability.
WE
ARE COMMITTED
to conduct our operations
based on international
provisions implemented
by the world Customs
and other international
trade communities.
Our conduct accommodates
recommendations expressed
by international institutions
which have regard
to facilitating legitimate
trade. Integrity,
competence, and conformity
with international
standards characterise
our Customs system.
WE
ARE COMMITTED
to endeavour to be
a good citizen at
all times by engaging
in activities that
have a positive social
and economic impact
on the communities
in which we work and
the world at large.
Functions
of Customs
Customs
is no longer a mere
collector of duty
or inspector of cargo.
Customs has assumed
new responsibilities
that are more significant
from a traditional
perspective. It has
expanded to include
the facilitation of
trade while, at the
same time, Customs
continues to play
a vital role in preventing
the entry of goods
detrimental to the
United Arab Emirates
society. One of the
greatest challenges
of Dubai Customs consists
in balancing the facilitation
and the need for control.
-
Economic
Function: Regulate
the flow of trade
into the business
sector.
-
Financial
Function: Collect
revenue.
-
Statistical
Function: Generate
trade statistics
reports and analyses.
-
Social
Function: Regulate
imports and exports
into and out of
Dubai.
Customs
Policy pursued in
UAE and particularly
in Dubai has been
responsible for elevating
Dubai to its present
status of an international
trading centre. The
role of Customs now
covers economic, social
and statistical areas.
Simply stated, Dubai
Customs plays a pivotal
role in border protection,
trade administration
and revenue collection.
Collection
of Customs Duties
Customs is charged
with assessing and
collecting duties
imposed on imported
goods. Dubai levies
a 4% duty on all imported
goods (50% on alcohol
and 100% on Tobacco)
unless they are exempted.
Provision
of complete information
on trade
Statistics Section
collects and analyses
information on trade,
import, import for
re-export and export.
Trade and Customs
statistics are essential
decision-making tools
in order:
-
in
to develop trade
policies and agreements;
-
to
ensure the financial
wealth of a country
-
to
fund and resource
government departments
Protection
of public health
This type of function
is not related to
economic protection
as much as it is to
controlling goods
harmful or potentially
harmful to the individual
or environment. In
fact, strict control
is imposed on foodstuffs,
vaccines, medicines,
drugs and other similar
goods. Dubai Customs
works in close relationship
with Dubai Municipality
and Ministry of Health.
Prohibition
or restriction of
goods
Dubai Customs is also
the first line of
defense against the
importation of harmful
goods that affect
individual health,
coherence of the society
and environment cleanliness.
Implementation
of regulations to
control the flow of
foreign trade
The economic role
of Customs due to
the liberalized and
transparent policy,
has raised Dubai to
an international trade
hub which now handles
70% of UAE's non-oil
trade.
The
simple and easy customs
procedures have facilitated
smooth movements of
consignments in and
out of the country,
affording international
trade remarkable incentives.
Excellent
infrastructure combined
with high level transport
and communications
facilities and the
absence of sales taxes
paved the way for
non-oil trade to grow.
Provision
of efficient import/export
procedures to trade
community
The liberal economic
policy regarding customs
operations brought
about rapid increase
in the Emirates development
and trade.
The
policy regarding re-export
is another factor
in the speedy development
achieved by the economy
of Dubai. Traders
could import from
low price sources
and keep the goods
for a period of six
months paying only
a deposit of 4% until
they find the most
profitable market
to re-export their
goods. The deposit
is then refunded on
producing proof of
export.
The
transshipment facility,
that enables traders
to transit their shipments
through Dubai without
any hassles, has also
helped boost international
transactions, contributing
to rapid economic
development.
Provision
of incentives to investment
One of the major objectives
of trade administration
is to ensure that
the trade and commerce
community receives
the support and is
given the advantages
intended by a wide
variety of trade policy,
legislation or agreements.
Above
all, the economic
policy of keeping
tariff rates at low
levels and the setting
up of free trade areas
such as free zones
and duty-free areas
has provided substantial
force to accelerating
the pace of growth
of foreign trade as
well as industrial
development.
The
policy regarding the
issue of industrial
licences to manufacturing
industries exempting
them from customs
duty, forms another
important contributing
factor to the economic
role of customs in
the development of
trade and commerce.
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